Shipping
Q: Do you ship outside Nigeria?
A: Yes, we ship outside of Nigeria
Q: How much does shipping cost?
A: We offer free nationwide delivery on all orders
Q: How long will delivery take?
A: Orders typically take 5-7 business days depending on location
Q: How can I track my order?
A: You’ll receive a tracking number via email. You can track your order on our website using the tracking page.
Returns & Refunds
Q: What’s your return policy?
A: We don’t offer refunds on all items. If there is any issue with your item or you are not satisfied, please contact us via email at support@swanpods.com
Damaged or Incorrect Items
Q: What happens if I receive a damaged or incorrect item?
A: Please email pictures or videos of your received item to support@swanpods.com. We will gladly resolve the issue and send a replacement.
Wholesale
Q: How do I become a distributor?
A: If you are interested in joining our team as a distributor, please email us at sales@swanpods.com. Include your company name (optional), first and last name, email, phone number, location/state or call/whatsapp us at +2349099134137